Shipping Protection & Tipping Policy

At Averique, we believe in full transparency and leaving you in complete control of your shopping experience. To give you extra flexibility, we offer optional add-on services at checkout.

1. 100% Voluntary Services

Please note that Shipping Protection and Tipping are completely voluntary. These are never required fees and will only be applied to your order if you manually select them.

  • Shipping Protection: An optional peace-of-mind coverage to protect your package against loss, damage, or theft while in transit.

  • Tipping: A purely optional way to show love and extra appreciation to our hard-working fulfillment and customer care teams.

2. Coverage Details

If you choose to add Shipping Protection, your order is fully covered against unexpected delivery issues. For a complete list of coverage, terms, and exclusions, please visit our detailed https://averiqueco.com/products/shipping-protection

3. Changed Your Mind? Instant Hassle-Free Refund Guarantee

Your satisfaction is always our top priority. If you added Shipping Protection or a Tip during checkout and later change your mind—or if you simply made a mistake—we’ve got you covered.

  • 100% Full Refund: We will happily refund the exact amount for these voluntary services with no questions asked.

  • Instant Processing: We will process your refund request immediately upon contact, even if your package has already been shipped.

4. Need Assistance? We're Here to Help

If you would like to request a refund for these services or have any questions about your order, please reach out to our support team through any of the following channels:

  • Text/SMS or Call: 1 (606) 488-3611

  • Email: support@averiqueco.com

Our customer care team is available to assist you swiftly and ensure your experience with Averique is entirely worry-free!